I called up customer care and told them that I want to terminate the connection. It was a sweet girl on the line and she told me that she will send someone to my place to collect the remaining payment and the phone. After some time a someone came and collected the phone as well as the payment.

After one month I got another bill. I thought it must have been a mistake. I took the bill to the nearest tata office. The fellow there checked and told me that the money collected by agent has be remitted, but no termination request was given by the agent. So the bill got generated.

He asked me to pay that bill also to terminate the connection. I said I wont pay the latest bill since its not my fault. After bit of argument he said its okay, and also said he will terminate the connection immediately.

After that I didn’t get any bills for a few  months. But today I got a legal notice from them, which you can see below. Click on the image for a larger version.

I did a little bit of enquiry and found out that the collection agent is not a Tata employee. He belongs some other agency to which Tata has outsourced that work. That idiot did not raise a termination request.

The next idiot is the one who sat behind that flat screen monitor and negotiated with me. Even he didnt raise a termination request, even after hearing the whole story. Did he do that on purpose  because I refused to make the payment ?

This is the first time I am getting a legal notice. I dont know what to do about it. I dont know what I did wrong. Does this means that I will be sued and send to jail ? Should I go and attend the settlement camp ? Or should I sue them back for cheating me ?Similar Posts:

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