I had previously blogged about the legal notice send to me by Tata Tele Services. Someone from their company saw the blog and called me. I explained the whole story to them and Yesterday I got this letter from them. 
Must appreciate them for their alertness and their swift action. Maybe they are a model for customer care for other companies operating in the same sphere.
Oh goody good! Great going by the company
Comment by | Balu | — July 2, 2009 @ 4:19 pm
Keep that letter safely… just in case…
Comment by JMJ — July 2, 2009 @ 9:02 pm
Wow. Your story had a happy ending because of blog power.
SBI engages people with overdues for 6 months. I better be wary of disconnecting the BSNL jodi SIM and a broadband connection. We better start demanding an ‘outstanding charges waived’ when we terminate a connection.
I guess this ‘overdue’ thing is going out of hand. This may be a new low-risk method to earn ~300. Anyone at the recieving end of such an attack should make it clear “I am not intimidated and I am aware of the bluffs you frequently call”
Do write about this too.
Comment by jesvin — July 3, 2009 @ 1:40 am
I just came back from Tata indicm tele dealer after taking a new connection for a NRI friend who just came here, and now i here this happy news!!
Congrats
Blogpower!!! Hooaah!
Comment by Vineeth Jose — July 3, 2009 @ 6:02 pm
first and foremost, the idea of free markets is to make money. some where down the line human greed and “mental bagges” add up and give it a criminal ting. then ofcoure, the ever mounting pressure for better sales and profits. add a bit of “ego” and other spicy ingradients and you have the receipe for carcinogenic trouble. i usualy find govt agencies better in this regard. also maintain a record and documentation for every transaction that might bite you in future. that [helps].
Comment by disenchanted — August 27, 2009 @ 7:47 pm