Google Services Not Accessible - Help Please

Google Services are not accessible on my Windows laptop from yesterday onwards. Search is not working. Cant loging to gmail, orkut or any other google services. The page is stuck midway trying to load. I tried a lot of stuff like virus scans, DNS flushing etc. Still no change. The problem perisists on 3 browsesrs that I have in my machine… opera, IE and firefox.

Does anyone know a fix ?

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25 Comments »

  1. comment-top

    Did you try on a new PC??? Because I can access it from here.

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  2. comment-top

    Ohhhh.. its the problem with your PC… sorry…
    :-D

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  3. comment-top

    Try changing your OS. May help ;-)

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  4. comment-top

    buy new laptop :P

    tried logging in from different computer ? to identify if its your comp’s issue or account trouble ?

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  5. comment-top

    Uninstall all your google related tools/softwares.
    Clear your registry(RegCleaner is good) with keyword google or related :-S.
    Perhaps a registry clean will help. Uninstall your antivirus. Clear registry and temp files.
    Repair your XP. Reinstall you modem. Make a further registry clean. Ohh if you are using a Torrent software unistall and clear registry and temp folders (CCleaner is good).

    If you trust all other softwares, you can start reinstalling all what you have demolished.
    Coz, recently i had similar problem with my IE and not in Mozilla. I did these steps for trial. I did not get a clear result until I reinstalled modem. :-)

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  6. comment-top

    i knw wht to do….
    give it for dry cleaning… ;-)

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  7. comment-top

    Clear the cache it must be due to the cookie. Plus did u try accessing google using different net connection [in the same lap ], just to check if it’s because of the pc itself .

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  8. comment-top

    google banned u??? Haha….

    If the problem is there in all your browsers, then its not some issue with ur browser. Could be ur networking part.

    What type of net connection do u have? firewall? how are the ping reply to google sites? any timeouts? is ur problem only with google sites?

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  9. comment-top

    Use Linux ..

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  10. comment-top

    firewall blocking access?

    Virus Infection? user ProcessXP http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

    Go to registry and search(F3 for next result) for “google” and delete all instances. Maybe some script has blocked the domain.

    Can you access google via its IP?

    Try Opera too.

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  11. comment-top

    i think its heap virus, i think the folder name is heap42a hidden in c drive, to confirm this switch on ur speaker n chk whether if u cld hear a laughing sound. i belive u cant get youtube too…

    first u need to delete user service svchost from taskmanger, make sure u dnt delete system service, after this delete that folder, this shld solve the issue…

    regards
    linoy joseph
    Angelsvista.com

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  12. comment-top

    i think its heap virus, i think the folder name is heap42a hidden in c drive, to confirm this switch on ur speaker n chk whether if u cld hear a laughing sound. i belive u cant get youtube too…

    first u need to delete user service svchost from taskmanger, make sure u dnt delete system service, after this delete that folder, this shld solve the issue…

    regards
    linoy joseph
    http://www.angelsvista.com

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  13. comment-top

    Try OpenDNS
    Then pop in a Linux Live CD and try with that.
    If that don’t work, change ISP.

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  14. comment-top

    open
    root:\WINDOWS\system32\drivers\etc\hosts using notepad

    check if the google ip is added there. by default only localhost should appear there. if it still doesn’t solve the issue. go to opendns.org and use the dns they provide instead of the default one that you have. that should solve the issue.

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    if google ip is listed there delete it and save the file.

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  16. comment-top

    @SAF
    I installed google pack after this problem. It scanned and found a few trojans, but still the problem even after cleaning.

    @Niranjan
    I am able to access all the services from other machines connected in the same network

    @Linoy
    No heap virus found.

    @Prasanth
    No problem with the hosts file also

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  17. comment-top

    Use a third party proxy and try (a bit risky) but lets see what it will say.

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  18. comment-top

    I am able to ping every site. There is no problem with the DNS resolution also. The problem is that I can do a search in google. The first page is ok, but the search listing page is not loading.

    Gmail sign in page loads, but loading gets stuck when sign in proceeds.

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  19. comment-top

    i m having the same problem dudes…..help me out !!!!! call me 9831383272

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  20. comment-top

    well i cant login to my orkut or my gmail….but both are important….i have my wcg registration id there !!!!help me fast

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  21. comment-top

    GUYS…………I GOT EVERYTHING BACK TO NORMAL…..BUT NOT BY ANY METHODS MENTIONED HERE ……… BUT RATHER BY JUST SIMPLY REFORMATTING MY C DRIVE….I TRIED EVERY OTHER TIPS AVAILABLE BUT NOTHING WORKED…I CUD’NT ACCESS GOOGLE SEARCH LISTS AND ORKUT….MYSPACE OR YAHOO….BUT NOW EVERYTHING IS OK….! JUST RE FORMAT UR C DRIVE {WHERE THE OS IS INSTALLED} AND MAKE SURE U DO NOT USE THE ‘QUICK FORMAT’ ,….. CUZ TATS WHAT CAUSED ALL THIS NUISANCE FOR ME !!!!

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  22. comment-top

    A similar stuff happened to me very recently…

    I could not login to my websites that share the same IP.
    I tried many ways and finally found that it is the problem with Vodafone servers and not my PC.

    I could no convince them to flush their DNS.
    I switched to airtel connection and everything works fine in the same machine.

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  23. comment-top

    what is ur connection?

    if it is BSNL then it often happens in many cases(as read in one It magazine)

    if it is BSNL then it is said it is b’cos one software bug in type2 router equipment

    solution is to change router equipment

    better way to detect is to connct ur laptop by external modem to bsnl dial up connection!

    if ur getting google services then it may be the problem of ur router

    if i gav u a right solution inform me

    http://liferockon.webs.com/

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  24. comment-top

    Finally solved the problem. It was a Trojan.

    google pack failed
    Avast failed

    Malwarebytes’ Anti-Malware finally removed the trojan.

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  25. comment-top

    @kenney
    wat was the trojan name?? cld u access orkut and youtube too??
    @sreehari
    type 2 bsnl modem has no problem, i use it…

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