Google Services are not accessible on my Windows laptop from yesterday onwards. Search is not working. Cant loging to gmail, orkut or any other google services. The page is stuck midway trying to load. I tried a lot of stuff like virus scans, DNS flushing etc. Still no change. The problem perisists on 3 browsesrs that I have in my machine… opera, IE and firefox.
Does anyone know a fix ?
Did you try on a new PC??? Because I can access it from here.
Comment by SAF — July 31, 2008 @ 10:35 am
Ohhhh.. its the problem with your PC… sorry…
Comment by SAF — July 31, 2008 @ 10:36 am
Try changing your OS. May help
Comment by Derick — July 31, 2008 @ 10:50 am
buy new laptop
tried logging in from different computer ? to identify if its your comp’s issue or account trouble ?
Comment by dinu — July 31, 2008 @ 11:00 am
Uninstall all your google related tools/softwares.
Clear your registry(RegCleaner is good) with keyword google or related :-S.
Perhaps a registry clean will help. Uninstall your antivirus. Clear registry and temp files.
Repair your XP. Reinstall you modem. Make a further registry clean. Ohh if you are using a Torrent software unistall and clear registry and temp folders (CCleaner is good).
If you trust all other softwares, you can start reinstalling all what you have demolished.
Coz, recently i had similar problem with my IE and not in Mozilla. I did these steps for trial. I did not get a clear result until I reinstalled modem.
Comment by SAF — July 31, 2008 @ 11:04 am
i knw wht to do….
give it for dry cleaning…
Comment by jstsum1 — July 31, 2008 @ 1:36 pm
Clear the cache it must be due to the cookie. Plus did u try accessing google using different net connection [in the same lap ], just to check if it’s because of the pc itself .
Comment by Niranjan — July 31, 2008 @ 2:41 pm
google banned u??? Haha….
If the problem is there in all your browsers, then its not some issue with ur browser. Could be ur networking part.
What type of net connection do u have? firewall? how are the ping reply to google sites? any timeouts? is ur problem only with google sites?
Comment by JAX — July 31, 2008 @ 5:44 pm
Use Linux ..
Comment by Althaf — July 31, 2008 @ 7:32 pm
firewall blocking access?
Virus Infection? user ProcessXP http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Go to registry and search(F3 for next result) for “google” and delete all instances. Maybe some script has blocked the domain.
Can you access google via its IP?
Try Opera too.
Comment by Anurag — July 31, 2008 @ 7:41 pm
i think its heap virus, i think the folder name is heap42a hidden in c drive, to confirm this switch on ur speaker n chk whether if u cld hear a laughing sound. i belive u cant get youtube too…
first u need to delete user service svchost from taskmanger, make sure u dnt delete system service, after this delete that folder, this shld solve the issue…
regards
linoy joseph
Angelsvista.com
Comment by linoy joseph — July 31, 2008 @ 8:07 pm
i think its heap virus, i think the folder name is heap42a hidden in c drive, to confirm this switch on ur speaker n chk whether if u cld hear a laughing sound. i belive u cant get youtube too…
first u need to delete user service svchost from taskmanger, make sure u dnt delete system service, after this delete that folder, this shld solve the issue…
regards
linoy joseph
http://www.angelsvista.com
Comment by linoy joseph — July 31, 2008 @ 8:08 pm
Try OpenDNS
Then pop in a Linux Live CD and try with that.
If that don’t work, change ISP.
Comment by Binny V A — July 31, 2008 @ 11:18 pm
open
root:\WINDOWS\system32\drivers\etc\hosts using notepad
check if the google ip is added there. by default only localhost should appear there. if it still doesn’t solve the issue. go to opendns.org and use the dns they provide instead of the default one that you have. that should solve the issue.
Comment by Prasanth — August 1, 2008 @ 9:28 am
if google ip is listed there delete it and save the file.
Comment by Prasanth — August 1, 2008 @ 9:29 am
@SAF
I installed google pack after this problem. It scanned and found a few trojans, but still the problem even after cleaning.
@Niranjan
I am able to access all the services from other machines connected in the same network
@Linoy
No heap virus found.
@Prasanth
No problem with the hosts file also
Comment by Kenney Jacob — August 1, 2008 @ 11:37 am
Use a third party proxy and try (a bit risky) but lets see what it will say.
Comment by SAF — August 1, 2008 @ 11:40 am
I am able to ping every site. There is no problem with the DNS resolution also. The problem is that I can do a search in google. The first page is ok, but the search listing page is not loading.
Gmail sign in page loads, but loading gets stuck when sign in proceeds.
Comment by Kenney Jacob — August 1, 2008 @ 11:41 am
i m having the same problem dudes…..help me out !!!!! call me 9831383272
Comment by Legend — August 1, 2008 @ 5:50 pm
well i cant login to my orkut or my gmail….but both are important….i have my wcg registration id there !!!!help me fast
Comment by Legend — August 1, 2008 @ 5:53 pm
GUYS…………I GOT EVERYTHING BACK TO NORMAL…..BUT NOT BY ANY METHODS MENTIONED HERE ……… BUT RATHER BY JUST SIMPLY REFORMATTING MY C DRIVE….I TRIED EVERY OTHER TIPS AVAILABLE BUT NOTHING WORKED…I CUD’NT ACCESS GOOGLE SEARCH LISTS AND ORKUT….MYSPACE OR YAHOO….BUT NOW EVERYTHING IS OK….! JUST RE FORMAT UR C DRIVE {WHERE THE OS IS INSTALLED} AND MAKE SURE U DO NOT USE THE ‘QUICK FORMAT’ ,….. CUZ TATS WHAT CAUSED ALL THIS NUISANCE FOR ME !!!!
Comment by LEGEND — August 3, 2008 @ 12:19 am
A similar stuff happened to me very recently…
I could not login to my websites that share the same IP.
I tried many ways and finally found that it is the problem with Vodafone servers and not my PC.
I could no convince them to flush their DNS.
I switched to airtel connection and everything works fine in the same machine.
Comment by Niyaz — August 4, 2008 @ 9:43 am
what is ur connection?
if it is BSNL then it often happens in many cases(as read in one It magazine)
if it is BSNL then it is said it is b’cos one software bug in type2 router equipment
solution is to change router equipment
better way to detect is to connct ur laptop by external modem to bsnl dial up connection!
if ur getting google services then it may be the problem of ur router
if i gav u a right solution inform me
http://liferockon.webs.com/
Comment by sreehari — August 4, 2008 @ 10:26 am
Finally solved the problem. It was a Trojan.
google pack failed
Avast failed
Malwarebytes’ Anti-Malware finally removed the trojan.
Comment by Kenney Jacob — August 4, 2008 @ 10:19 pm
@kenney
wat was the trojan name?? cld u access orkut and youtube too??
@sreehari
type 2 bsnl modem has no problem, i use it…
Comment by linoy joseph — August 20, 2008 @ 3:15 am